Setting up a Draytek Vigor to connect to BT Infinity

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Tuesday, 10 November 2015 22:17

Written by shoulders

Symptoms

You have set up the router exactly as you should and it still does not work on BT fibre or some other BT supplied line.
You have tried a factory reset and tried again with no joy.
There is nothing wrong with your router and the one Plusnet / BT supplied you is working just fine.

When setting up your fibre connection you must make sure you set VDSL VLAN Tag to be 101
Some say the serve name should be left empty - it certainly does nto harm not to fill it in.

Just as a reference this is the setup procedure I followed in the router:

Click on wizards
Quick start wizard
Set admin password (optional) - if you dont it will stay as admin/admin
Click next
Configure wan interface

As you can see i have set the mode to VDSL only, makes connection/setup silghtly quicker, i have enabled 'VLAN Tag insertion (VDSL2):' and set it to 101. This is the important thing to get working on the BT network
Click next
On this page you should leave the protocol as PPPoE/PPPoA, you can change the the DNS servers to your custom DNS serrvers (Ie opendns, comododns etc...) but unless instructed by your ISP do not chanfge the other IP settings.
Click next
Enter you username and passwords here. do not enter 'Service Name (Optional)' because this can cause some issues with some providers.
Click next
Check the information
Click finish
'Quick Start Wizard Setup OK!' will now appear
Now wait 20 - 30 secs before checking the status on the dashobaorad as the router is restarting and then connecting to the internet etc....
The setup is now done, the router will restart and that is it. I have gone through the setup so you know it is a simplea as it seems.
Dial PPPoE / Drop PPPoe on the Online Status --> Physical Conenction Page now works

Read 2071 times Last modified on Tuesday, 10 November 2015 22:52

Published in DSL / Broadband