This article is written to give you clear instructions on how to transfer domains covering the main types of transfer, the lco.uk with IPS Tag and then the EPP code based transfers such as .com

Unless otherwise specified you should assume these instructions are using WHMCS.

Transfer in a .CO.UK

Transfer ('Transfer' button) = Transfer domain in. It initiates the transfer or completes it if the IPS tag at other end has been changed alreay
the module buttons might be domain sensitive

1. The Customer

The customer needs to verify their contact details on their domain. This is important so the domain is not lost in limbo.

EPP Code Method (Might not be needed)

This should not be required for a .co.uk but some legacy systems might need this method.

2. Customer

1. needs to contact their current provider and get them to supply the EPP code for the domain
2. customer needs to send us the EPP code

3. Our End
Via WHMCS

1. do a new order filling in the domain details
2. select transfer
3. fill in the EPP code (if required), otherwise leave blank.
4. submit
5. confirm the order etc..

Then this message appears in the enom control panel showing the transfer has started

exampledomain.co.uk         Transfer Pending - Awaiting Release by Current Registrar

if you have made an error, click transfer and re-enter the epp code (EPP method only)
http://forum.whmcs.com/showthread.php?66039-domain-transfer&highlight=enom+transfer

IPS Tag Change (Default Method)

2. Our End
Via WHMCS

1. do a new order filling in the domain details
2. select transfer
3. submit
4. confirm the order etc..
5. ENOM will now be rady to accept the transfer

3. The Customer

1. customer now needs to change their IPS Tag at their current provider to the following (if not using EPP method)
   

   ENOM

2. the customer might now get a series of emails with authorisation links
3. the customer needs to authorise the transfer by clicking on the links

** Done

Transfer out a .co.uk

1. The Customer

1. create a 'transfer in' request at their new registrar
2. tell us to change their IPS tag in writing (email prefered) and supply their new tag
3. supply us with a contact email (if needed) so we can update the domain contact details for the process of a safe transfer.

2. Our End (ENOM)

1. goto ENOM control panel
2. either click change IPS tag or contact support. (not checked what the options are)

NB: The ENOM module in WHMCS does not support the changing of the IPS Tag. If the domain is with eNom you must change the IPS tag via the eNom control panel.

Our End (ResellerClub)
Via WHMCS

1. goto the customers account in WHMCS
2. goto the domains tab and select the correct domain
3. verify you have the correct domain selected as this process cannot be reversed once started.
4. It is also advisable to check the contact details on the domain, although this is no longer our problem it is good customer services and if there are any issues we should advise the customer
5. select 'Release Domain'
6. enter the new IPS Tag

** Done

.co.uk Notes

With .co.uk domain transfers you can start the process at either end but if you set up the receiving registrar first this prevents domain loss to another ENOM account for instance as any issues with the receiving registra will get flagged before the transfer.

Transfer in a .com

1. The Customer

1. needs to verify their contact details on their domain. This is important so the domain is not lost in limbo.
2. needs to contact their current provider and get them to supply the EPP code for the domain / create an EPP code (via a transfer out request) at their registrar
3. supply us with the generated EPP code

2. Our End
Via WHMCS

1. do a new order
2. select transfer
3. fill in the EPP code (supplied by customer)
4. submit
5. confirm the order etc..

Then this message appears in the enom control panel showing the transfer has started

exampledomain.com         Transfer Pending - Awaiting Release by Current Registrar

if you have made an error, click transfer and re-enter the epp code
http://forum.whmcs.com/showthread.php?66039-domain-transfer&highlight=enom+transfer

3. The Customer

1. the customer will now get a series of emails with authorisation links
2. the customer needs to authorise the transfer by clicking on the links

** Done

Transfer out a .com

1. The Customer

The customer needs to tell us to transfer out the domain in writing (email prefered)

2. Our End
Via WHMCS

1. Go to the domain
2. Verify the contact details on the domain. This is important so the domain is not lost in limbo.
3. Click on 'Get EPP Code'.
   
4. The code is now automatically sent to registered contact/administrative email addresses on the domain

Get EPP code (in ENOM control panel)

To obtain your EPP/authorization key for transferring your domain away to another registrar or between accounts:

1. From the DOMAINS menu option, click my domains
2. Click on the specific domain name that you wish to work (clicking on the domain name will take you to the domain control panel)
3. Click General Settings.
   
4. Be sure to disable the Registrar-Lock for the domain if enabled.
5. Click the "Email Auth Code to Registrant" link. An email will now be sent to the domain's registrant contact.

NB: Authorization (EPP) keys are a security code required by the registry for domain transfer, thus are unique to every domain name. No two EPP/authorization keys are the same, thus if you are transferring more than one EPP domain, you will need to obtain each domain’s specific code separately for security reasons.

3. The Customer

1. They need to supply the EPP code to their new provider
2. The customer will now get a series of emails and emails in with authorisation links
3. The customer needs to authorise the transfer by clicking on the links

** Done

Notes (ResellerClub)

When you have initiated a transfer in of a domain in WHMCS you will notice extra buttons in the 'Registrar Commands' section on the domain page in the clients account for the domain you ar transfering in. These buttons might also appear when transfering in a .com domain. These buttons are part of the in-built Reseller Club Module.

Notes

• When transfering or registering a domain WHMCS is aware of the domain ending ie .co.uk .com. ie. presense or lack of the whois opt out
• today i tried my first domain transfer from godaddy to our reseller club account. But the whmcs shoping cart never prompted for the EPP code. i had to login to admin area and manualy enter that for client. how do i setup so when a user tries to transfer a domain to us, whemcs will prompt for epp code
  • Setup->domain pricing. There should be check boxes to select what's available to clients there.
  • You will also need to tick the "EPP Code" box in the Setup > Domain Pricing area of WHMCS for the .CA TLD in order to have WHMCS request users to enter EPP codes when ordering transfers and be able to retrieve EPP codes for their existing domains.
  • WHMCS EPP Code | Web Hosting Talk
• .co.uk is different client intiates the transfer at the current registrar and trnafers the tag to PDR-IN , i will then recieve a Security Key. The secret key is to be used like an epp code, in fact it is used in the epp code box. i believe RC add this for extra security so they do not get blamed for stuff
• .com client needs to request an EPP code from their registrar, then enter this in the transfer page, if the code is faulty i can redo it in the backend by clicking on the transfer button belonging to the domain, then enter the correct code and hit submit/transfer
• .eu just transfer, no epp code required
  then the owners email get a link, click the link, enter the captcha and authorise the transfer

  EPP domains: (.com, .net, .org, .info, .biz, .us, .cn, .com.cn, .net.cn, .org.cn, .cn, .tw, and .in)

Other Links

• Domain Transfers: How to Transfer .UK Domains - ENOM
• INCOMING Domain Transfers: How to Initiate a Transfer
• release a .co.uk using whmcs - states there is no tag release function in the eNom whmcs module
• Handling a Failed Domain Registration - go to the domain in the back end and click on the transfer button, you can then enter the epp code