These transfers will use an EPP code to facilitate the transfer of a domain between registrars and is quite safe.

Incoming Transfers

Answer ID 246 - How to Initiate an Incoming Domain Transfer?

Prepare Domain for Transfer at the Current Registrar

To transfer a domain into our system, you will need to do three things on the current registrar's system (for most domain extensions):

• Unlock the domain by disabling Registrar-Lock.
• Verify that the registrant and administrative contacts on the domain are current and valid.  You may also want to disable ID Protect if it's enabled, as this will make the transfer process easier.
• Obtain the authorization (EPP) code.

Please note that some domain extensions don't use Registrar-Lock or authorization codes.  For example, .eu domains only use email verification for transfers, and don't need to be unlocked or have an authorization code submitted for the transfer.  If you are having trouble completing any of the above steps, please search our knowledgebase for specifics on the domain extension that you are trying to transfer, or submit us a ticket with your request.

For specific instructions on how to complete the above steps in the current registrar's system, please see our Domain Name Transfer Help Section.

For specific on .UK transfers, please see the article, Answer ID 362 - How to Transfer a .UK Domain?

Submit the Incoming Transfer Order through Your Account with Us

Once you have the necessary information, please do the following to submit the incoming transfer request in our system:

• Log into your account.
• Select the menu option Domains > Transfer Domains > Transfer a Domain
• In most cases, you'll want to choose the Auto-Verification (email) method.  If you're transferring a large volume of domains, you may want to select the Fax option.  For further details, please see the article, How does the INCOMING domain FAX transfer process work?.
• Click Next.
• Enter the domain name(s) in the appropriate format, which is demonstrated in the examples on the page.
• Set the desired settings:
  • Registrar-Lock: If enabled, this prevents the domain from being transferred away once it's in your account.
  • Auto-Renew: If enabled, our system will automatically attempt to renew the domain 30 days prior to expiration.
  • Apply WhoIs Info: If enabled, the whois information at the time of transfer will be applied to the domain.  If disabled, the system will apply the contact information that you provided when the order was created.
  • Domain Password: Setting this password will allow you to log into the domain control at http://access.enom.com.  This is an optional control panel.
• Follow any additional prompts that are displayed.
• Click Submit Order.

If you're using the Auto-Verification method, in most cases, either our system or the registry will send you an email to approve or reject the transfer.  Once you respond affirmatively to the email, the transfer process will go forward.

For information on transfer timeframes, please see the article, Transfers - Timeframe to complete.

Transfer restrictions and additional information

For information on transfer restrictions, please see the article, Reasons a transfer could be rejected.

If your domain expired and you renewed it with your current registrar during the expiration grace period, you may want to wait until 46 days after the expiration date to transfer your domain to avoid losing one year of registration.  Please see this article for further details: Transfers - extra year missing after transfer completed.

Outgoing Transfers

Answer ID 234 - How to Initiate an Outgoing Domain Transfer?

Transferring your domain to another registrar is different than changing your nameservers, or "transferring your domain to your hosting company."  Please see the article, How to change domain nameservers (DNS) for further information.  Please give us a call or submit us a ticket if you have any questions.

Transfer Requirements

If you choose to work with a different registrar and need to transfer your domain registration away from us, you will need to do three things on our system (for most domain extensions):

• Unlock the domain by disabling Registrar-Lock.
• Verify that the registrant and administrative contacts on the domain are current and valid.  You may also want to disable ID Protect if it's enabled, as this will make the transfer process easier.
• Email the authorization (EPP) code to yourself.

Please note that some domain extensions don't use Registrar-Lock or authorization codes.  For example, .eu domains only use email verification for transfers, and don't need to be unlocked or have an authorization code submitted for the transfer.  For such domain extensions, the below instructions may not be entirely applicable.  If this is the case, please search our knowledgebase for specifics on the domain extension that you are trying to transfer, or submit us a ticket with your request.

Transfer Steps

• To unlock a domain, please follow the instructions in the article, How to enable or disable Registrar-Lock (clientTransferProhibited) status.
• To verify or modify the registrant and administrative email addresses, please see the article, Do you list my contact information publicly on my domain? How can I change the WHOIS on my domain?
• To disable ID Protect, please see the article, Enable/Disable ID protect for a domain.
• To disable auto renewal, please see the article, Enable/Disable Auto Renew for Domains
• To email the authorization code to yourself, please do the following:
  • Select the menu option Domains > My Domains.
  • Click on the link for the domain name.
  • Click on General Settings or select General Settings from the Manage Domain drop-down list.
  • Click the link, Email Auth Code to Registrant.
• Once you have removed the registrar lock and/or obtained the EPP/authorization key for transfer, you will need to submit the transfer order through your NEW registrar.
• No further action is required by you or by eNom to transfer the domain away.  The gaining registrar (your new registrar) must obtain transfer approval from the listed registrant and/or administrative domain contacts and then submit the transfer request to eNom through the registry.  There is no way for us to "push" a domain to another registrar other than via the transfer process.

For information on transfer timeframes, please see the article, Transfers - Timeframe to complete.

Transfer restrictions and additional information

For information on transfer restrictions, please see the article, Reasons a transfer could be rejected.

If your domain expired and you renewed it with us during the expiration grace period, you will want to wait until 46 days after the expiration date to transfer your domain to avoid losing one year of registration.  Please see this article for further details: Transfers - extra year missing after transfer completed. If your domain auto renews while in pending transfer status, the transfer will be cancelled. Therefore it is recommended that the auto-renewal setting be disabled prior to transfer. Enable/Disable Auto Renew for Domains

Note: eNom's DNS services are provided at no cost while your domain is registered with eNom. If your domain is utilizing our DNS services, and is transferred away to another registrar, you would need to purchase DNS hosting.  Your domain will not continue to resolve to our name servers once it has been transferred away from the eNom credential and marked as transferred away within our database.

If you do not have a direct account with us please contact your reseller to obtain this information.  If you do not know the name of your reseller, please see the instructions in the article, Who is my reseller?.