You are here:Home»KB»Web Design»CMS»WHMCS»What a client sees when you transfer a .com address in to your hosting company (internetters)
Thursday, 10 December 2015 13:50

What a client sees when you transfer a .com address in to your hosting company (internetters)

Written by

When the client has supplied us with the EPP code and we have started the process the following steps will occur.

Although these instructions are written for a .com address they will most likely apply to all other domain transfers except .co.uk

These instructions are written for us and our registrar is eNom so not everybody will get the steps 2 -3 which are from eNom. Different registrars might have something similiar but i dont believe it is mandatory.

1 - 18-03-15 10:37

Receipt of the Authentication code which is then supplied to us.

From : no-reply@internetters.co.uk
Date : 18/03/2015 - 10:37 (GMTST)
To : bob.builder@clientdomain.com
Subject : Auth code for trexxxxxxxxxxxxxire.com

Further to your request, the auth-code for trexxxxxxxxxxxxxire.com is: #ZZI861^54>'[2.

If you require assistance, please visit http://helpdesk.internetters.co.uk
or call +44.370 056 6700.

Regards

Internetters Ltd

2 - 20-03-15 23:56

An email from eNom that says the have received a transfer request for the client's domain and that they need to click on the link and follow the instructions.

From : info@transfer-approval.com
Date : 20/03/2015 - 23:56 (GMTST)
To : bob.builder@clientdomain.com
Subject : Domain Transfer Request for trexxxxxxxxxxxxxire.com

STANDARDIZED FORM OF AUTHORIZATION

DOMAIN NAME TRANSFER - Initial Authorization for Registrar Transfer

Attention: Joxxxxxxxxxxxxxtors
Re: Transfer of trexxxxxxxxxxxxxire.com

eNom, Inc. has received a request from John Baird (Joxxxxxxxxxxxxxtors) on 20 Mar 2015 to become the new registrar of record.

You have received this message because you are listed as the Registered Name Holder or Administrative contact for this domain name in the WHOIS database.

Please read the following important information about transferring your domain name:

* You must agree to enter into a new Registration Agreement with us.  You can review the full terms and conditions of the Agreement at < http://transfer-approval.com/u.asp?id=86C1EA39-7FF9-4F8D-A891-9B2D1B9D5B90 >

* Once you have entered into the Agreement, the transfer will take place within five (5) calendar days unless the current registrar of record denies the request.

* Once a transfer takes place, you will not be able to transfer to another registrar for 60 days, apart from a transfer back to the original registrar, in cases where both registrars so agree or where a decision in the dispute resolution process so directs.

If you WISH TO PROCEED with the transfer, you must respond to this message by using the following URL (note if you do not respond by 27 Mar 2015, trexxxxxxxxxxxxxire.com will not be transferred to us):
< http://transfer-approval.com/u.asp?id=86C1EA39-7FF9-4F8D-A891-9B2D1B9D5B90 > YOU MUST CLICK THIS LINK TO CONTINUE THE TRANSFER PROCESS

If you DO NOT WANT the transfer to proceed, then don't respond to this message.

If you have any questions about this process, please contact info@mustbemedia.co.uk.

3 - 20-03-15 16:45

This is the page that is loaded from the link in the first email and it basically is asking the client if they want to transfer their domain or cancel the process.

Universal Interface for domain transfer and renewal approval request

4 - 20-03-15 16:45

After approving the transfer with eNom  on the previous step the client will now see a confirmation message on-screen.

Universal Interface for domain transfer and renewal approval confirmation


5 - 21-03-15 14:17

eNom has now contacted the loosing registrar which in turn has sent the client an email requesting confirmation that they approve the transfer. The client needs to click on the link to finish the last part of the transfer with their current registrar.

From : transfers@internetters.co.uk
Date : 21/03/2015 - 18:21 (GMTST)
To : bob.builder@clientdomain.com
Subject :  Transfer Away request has been received for the domain  treesurgeonsayrshire .com


An English version of this message is contained below.





Attention: bob.builder@clientdomain.com

Re: Transfer of trexxxxxxxxxxxxxire.com

Iomart received notification on Sat Mar 21 14:17:06 2015 that you have requested a transfer to another domain name registrar.

If you want to proceed with this transfer, you do not need to respond to this message.

If you wish to cancel the transfer (or to approve it immediately), please contact us before Thu Mar 26 14:17:06 2015 by going to our website, https://transfers.internetters.com/index.cgi?away=1&domain=trexxxxxxxxxxxxxire.com&id=r8q2UUzJWf to confirm.

You may need to enter the following information to complete the transfer:

      Domain Name:  trexxxxxxxxxxxxxire.com
      Transfer Key: r8q2UUzJWf

If we do not hear from you by Thu Mar 26 14:17:06 2015, the transfer will proceed.

If you have any queries at any time, please contact our Support Team via our helpdesk, where you can also search our extensive knowledge base for advice on using the control panel and our extensive range of web packages.  
The helpdesk can be accessed via your control panel or you can call our Support Team on +44.370 056 6700, Monday to Friday 9am - 5.30pm.

Regards
Internetters Support

6 - 21-03-15 18:21

Once the client has clicked on the link they are presented with the following question. They obviously need to select to approve the transfer.

internetters Transfer Away Confirmation

7 - 22-03-15 18:35

Once the Client has approved the transfer with their loosing registrar they will be presented with the following message confirming the transfer will now go ahead and that they will be transfered to the registrar, in this case eNom.

internetters Your domain will be transferred to eNom

Read 1322 times Last modified on Saturday, 21 January 2017 15:40