Unless you know about this printer/copier it can be a bit tricky to setup and use.

imageRUNNER C1028i Support - Download Drivers, Software & Manuals

Factory Reset via service mode

Press the following keys in order to enter the service mode

• Main menu key
• 2 Key
• 8 Key
• Main menu key
• now you are in service mode
• Factory reset the copier
  • Use the following option to clear all settings/registration data except the counter (denominator, numerator). The #clear/all option does a normal system wipe.
  • #CLEAR/ALL

Some cannon printers require that you press the 2 and 8 key at the same time.

You must set the system admin user name and password before the sysmmanagement set option works.

Links

• Enter Service Mode - ir C1028iF
• Miscellaneous Canon iR 1025if How to reset to factory default
• SOLVED: How do I reset my Canon 1023If back to the default - Fixya
• How to Enter the Service Mode on a Canon Copier | Chron.com

Admin login details

The default admin details are:

• Username: 7654321
• Password: 7654321

Password removal options

• Go into service mode to clear the password. Enter Service mode>Copier>Function>Clear>PWD-CLR>OK - This might not work for this copier.

Links

• Default admin password for Canon Multifunction Printers
• Canon IR3530, department ID and Password Removal