Usually when you have upgraded office an addin does not upgrade but has not been removed.
SYMPTOMS
When you start Microsoft Outlook 2000 or Microsoft Outlook 2002, you receive an error message that is similar to the following:
Path is not a valid Office add-in.
This typically occurs when you install Microsoft Office 2000 to a folder other than the default folder. This issue affects all versions of Office 2000.
When you start Microsoft Outlook 2000, you receive an error message that is similar to the following:
When you start Microsoft Outlook 2000, you receive an error message that is similar to the following:
The add-in
.
CAUSE
The registry entries for Small Business Customer Manager are set during installation of Small Business Tools, but the program files are not yet installed.
RESOLUTION
| 1. | From the toolbar click Start, click Run, type regedit, and then click OK. |
| 2. | Navigate to the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\SBCM.ADDIN.1
|
| 3. | With the Sbcm.addin.1 key selected, press DELETE. |
| 4. | Quit the Registry Editor. |