Items filtered by date: December 2014

This is a collection of my notes whilst i fixed a PC that would not boot after a failed update.

I am pretty sure the issue was down to reboot.xml and pending.xml, these needed to be altered toa llow the completion fo the update.

• element not found when rebuilding the boot loader, possibly a winx86 x64 issue. ie not compatable
• remove the other drivers, then rebuild the boot thing
• if you get an error when using a 64 bit repair disk, try a 32bit disk, this sometimes will repair enough so you can then finish the repair with a win7 PE.
• dont forget that the boot error with the 64 bit disk could be a memory configuration issue. also check windows installation failure issues in wiki as they will be related.

when running SFC

"there is a system repair pending which requires reboot to compltete. Restart windows and run SFC again."

read this - How to removing a pending update that is preventing a successful boot

read this - How to Perform an Offline System Integrity Verification

NB

• the repair option on the hdd prompts for username and password where the one of the disk does not
• disableds that auto repair thing, also if you hit esc quick it will cancell the scan.
• ran sfc offline repair from the bootable dvd, not the hdd. maybe try this.

there was an update performed on 30/09/12 but all system restore before this are removed. this might be because of the several drive phils PC has, and then they got mixed up when recovery was run because of all the external drives. maybe this is wehere all his system restores are.

i replaced all the missing driver files on phils pc with ones of mine. this then stop taht issue but a 0x0000007B is not present.

windows crashes when loading classpnp.sys according to the netblo.log file

i am now trying ren classpnp.sys to classpnp.old and then run startup repair off the hdd. i rebooted the pc aswell because when i tried to run the startup repair immediately after renaming the file said there was no startup issues.

dism will only load the drivers into the driver store and not make them active.

i have also tried diosabling all usb and, ACHI - IDE - RAID setting to see if it would load as this is the usual  cause of the 0x0000007B issue

NB

• This is issue might be caused by the location of the system reserved partition
• try pulling all hardware
• Look at dpinst for driver injection
• when sfc run there were errors, cbs.log it appears an update has not finished. can this be removed.
• ren classpnp.sys and then startup repair from hdd did not work, maybe retry sfc

the system reserved partition if present ,should be set to boot. if needed do set to boot and then re-run the startup repair, alternatively you can remove the system reserved partion by following the article (this partition is caused by there not being a ntfs partition selected on install or the selected parttion not having 4k cluster size)

• try removing the reboot.xml in the winsxs folder. this can cause similiar issue tot he pending.xml. i am going to removve it and then try system restore again.
• Windows 7: Cannot clear "System repair pending which requires reboot to complete" - this briefely exaplains on how to revert changes using the dsim manager
• use diskpart method (article ) to properely select partiontons for offline repair. not 100% if this all works. ie c:\ c:\ rather that the system reserve being a different partion that need to be selected for the boot dir
• when doing a bcdedit it will try and repair the boot sector on the active partiotn, so say your system reserve partition is not set as active but the windows partition by acident or not then the BCD will try and rebuild the boot files on the wrong partition and might cause it not to work. solution, make system reserved active and then rebuild bootsector
• bcdedit works on the active partitions bootsecotr config files etc...
• bootrec command to rebuild boot sector and rebuild bcd
• be aware of the partitions and this sytem reserved partition. it might be better deleteing this and moving the boot files as per the article
• dism /cleanup reapir thing didnt work
• remove secondary disk while trying to fix
• bcdedit  /store  c:\boot\bcd  /set  {bootmgr}  device  partition=C: did not fix 0x0000007b
• turning trusted installer on before running offline sfc does nothing. the error is most likley a missin non windows system file
• dont foget drive letter matters, make sure boot drive is C: etc
• sometimes the system repair on the hdd will not locate the Os, so use the boot DVD

• 7hd thing gets you to load drivers ans then adds the best one and can enable drivers
• terabyte has a scripting language which can add the driver in to an offline install
• use partition magic and stretch the partition to fill the gap and then delete and reload mbr, fixboot and delete teh BCD store

• edit the bcdstore offiline on another computer. located usually c:\boot\bcd
• if netlog file in windows is not created updated (delete file and see what happens when bootloggin enabled) this indicates that the drive is never mounted pointing to driver issue and 0x0000007b
• loading windows in safe mode and watching which file crashews and then remove it. does not work as some are corrupt or absoulutely required.
• install a fresh copy of windows and then copy the driver files from the standard install back in to phils install.
• windows loader loads all drivers in c:\windows\system32\drivers alphabetically reguardless of any settings in the registry

you have a pendrive that works ok but will not show you its drive label in the my computer window but it does if you look at its properties.

Try these

• uninstall microsoft AV my usb pendrive is now recognised as Kingston
• formatting the pendrive allowed the name to be displayed again

This is a windows .Net extension and if when you rtry and run something with a .diagcab extension but it has no associated program to execute it is because of 1 or more of the following:

• no .Net installed
• you do not have a late enought version of .Net installed
• the .Net install is corrupt

so to fix try:

1. Clean the update cache in Window
2. Re-install .Net

uninstall via add/remove programs

scan your system with sherlock, this will show you broken codecs nice and easy. also file locations

CodecTweakTool will allo you to list codecs and remove the dodgy ones. this will most likely only remove the registry enteries hence why you need sherlock to find the files and remove them

directshow filter manager (which is also what this groiup of softeware is called) should be able to find and remove codecs in one go but it does not seem to work properely. but worth keeping for refernce.

shark007 - uninstall old version first. for x64 install 32-bit and then 64-bit

klite possibly has a codec repair utility where it removes old knakered ones etc ..

IE10 would not install and kept failing on a windows 7 PC almost fressh install.

package manager command not only removes the corrupt files but removes the referrence to it in the package store

is SURt has not fixed your update issue it migth becaus it does not contain your a good copy of your fault package to replac=e it with)
surt will leave a log file  (in cbs folder)which can examine and then follow the procedures in the technet article

to fix the ie10 issue follow the superuser article with package manger, noting that you might need to replace amd64 with x86 depending on you PC

• i did not remove all the 8.x internt explorer packages or the 6.x version
• ie10 installer says after running for a bit, 'Internet Explorer did not finish installing'

• i unistalled ie8 via windows add/remove windows features
• ie10 installer says after running for a bit, 'Internet Explorer did not finish installing'
• i am now ruinning the surt to see what the error log says
• no errors found with the surt
• this is all indeicating to a corrupt packahe

• when i now run windows update internet explorer of any verison is not available point to ie8 being a prerequsite
• installed ie8 via features, both ie9 and ie10 were available
• ie10 installer says after running for a bit, 'Internet Explorer did not finish installing'
• installed ie9 successfully
• installed ie10 via windows update and got the following error - 9C59
• tried installing as the Administrator account - no joy either
• redownload ie10 direct from http://ie.microsoft.com/testdrive/info/downloads/Default.html, this then installed correctely  (done in administrator)
• loggged out and back into other account, diactivated administrator

[solved]

• that * pck command did not find any packages
• the offline installer i had might of been corrupt
• uninstalling chrome makes no difference
• glary utilities registry clean - no difference
• surt gave corrupt pack info - possibly just cleaning these and then using the new download would of worked (direct fromt he link above)
• installing office 2010 sp2 made no difference
• i think all ie10 prerequsites were already on
• not the graphics card as some people say
• error coe 9C59 only appears when using windows updates (apparently changing this from hex to decimal and then searching knowledge base, not sure)
• sfc found no integrity violations

original article - http://www.pchell.com/support/cannotdownloadfiles.shtml

1. Open Internet Explorer.
2. Click on Tools, Click on Internet Options
3. On the General tab under Temporary Internet Files, click on Delete Files
4. Click Ok when it asks if you want to delete the files
5. Under the History section on the General tab, click Clear History, then click Ok
6. Close Internet Explorer
7. Log off the current user and Log onto another user account such as Administrator
8. Click on Start, Run
9. Type CMD and Press Enter to open a command prompt
10. Change directories to the Temporary Internet Files directory by typing the following command, substituting the correct drive letter and the word username with the correct user in Windows XP.
    
    cd c:\Documents and Settings\julie\Local Settings\Temporary Internet Files\Content.IE5
    
    Example: cd c:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\Content.IE5
11. type del index.dat and press Enter
12. Type Exit and press Enter to close the command prompt
13. Restart your computer

Articles how how to remove WGA in windows XP

• http://howto.wired.com/wiki/Get_Rid_of_Windows_Genuine_Advantage_Notifications
• http://fixexe.com/ultimate-windows-genuine-advantage-wga-remover/
• http://tnerd.com/2009/11/14/remove-wta-and-chew-wga-windows-genuine-advantage-wga-patch-for-windows-7-out-already/

1. run as a limited user ie not admin
2. remove flash and java
3. use chrome of firefox never IE
4. drop office and switch to libre office
5. behave yourself online

100% of ie exploits were blocked/failed in 2013 if you were not running as an administrator

click on the question mark at the top right, and then click about

this is also where a database import option is. (WTF)

original thread

This is my Scenario and my solution with no core mods or hacks.

Scenario

•  I am a UK shop
•  i have set up 7 zones for my courier
•  i do not have free shipping
•  i am getting the free shipping issue
•  when i set up my shop i said it was in the UK.
•  The UK country is located in the Europe Zone.
•  I am not using the Europe Zone and i do not have any carriers set up for this zone.
•  The Europe Zone is disabled
•  I have a carrier with price ranges setup for the 7 Zones i created.
•  I have states setup for the UK (actually called counties here but this is for reference)

How to Fix

1. go to the countries list
2. edit your default country (the country you set prestashop up with), mine is the United Kingdom
3. change the zone to that of the one with the correct shipping rules/ranges you want. For me it is City Link Zone 1(carrier prices for mainland UK.)
4. The default shipping rule for the shop will now use that of the new Zone you have just selected.

The reason for the free shipping poping up is that basically because there are no carriers and shipping ranges setup for the Europe zone the Prestashop's logic defaults to 'Free Shipping' because that is the out of range behaviour that it can apply.

someone mentioned earlier in the thread that if this was such a big bug, the prestashop Team would of squashed it by now. So just to confirm this is not a bug, perhaps not the most obvious way of changing this, especially with the labelling of it when you edit the country details. Why would you know this affected the default shipping behaviour.

A lot of people mentioned about the default country but never followed through with all of my steps which definately fixes it.

I hope this helps, like this post if it does.